Vy (Evelyn) Hoang
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Bridges engineers and everyday users, designing AI automation workflows at Modern AI Solutions and translating 30+ enterprise clients’ feedback into engineering work at Vestmark. Looking for full-time roles where user insight drives product decisions.
About Me
The Bridge Between Tech and People
Vy is unusually good at standing between engineers and everyday users. At Modern AI Solutions, she designs AI-driven automation, demos features to non-technical clients, and uses Lucidchart and Figma to map system architecture and align cross-functional teams.
At Vestmark, she was the technical bridge for 30+ clients, diagnosing data issues across multi-million-record MSSQL datasets and turning feedback into engineering work. Her goal is to bridge customer experience and product development, turning real user workflows into better product decisions.
Systems Thinking
Maps complex architecture with Lucidchart and Figma to align engineers and non-technical stakeholders.
Client Communication
Technical bridge for 30+ enterprise clients, translating feedback into actionable engineering work.
User Research
Conducted 150+ surveys and 25+ stakeholder interviews to align product roadmaps with real user needs.
Product Design
Designs Figma wireframes, user flows, and dashboards that turn workflows into better product decisions.
Design Work
Playbook UI
Modern AI Solutions
End-to-end Figma product design for a workflow management app. Covers the full user journey: a two-card homepage, drag-and-drop phase editor, instance configuration dialogs, a three-panel checklist view with live progress tracking, and an activity log. Designed with a teal design system and interactive prototype published to Figma Sites.
Company Signup Form
Modern AI Solutions
Multi-step onboarding form for MAIS retail SMB clients. Covers Google OAuth sign-in, a 4-step progressive form (personal info, bus…
SQ & Templates UI
Modern AI Solutions
AI-powered document analysis tool with a dual-library architecture: a Templates Library for reusable question sets and an Analyses…
Featured Projects
Inventory Management System
Achieved 99% stock accuracy (up from 60%) and $3K in cost savings by digitalizing a boutique's pen-and-paper inventory system with a full-stack web ap…
LMS Initiative
Accelerated stakeholder decision timelines by 20% via 150+ surveys, 25+ interviews, and automated Power BI reporting for a university-wide LMS vendor …
Work Experience
Associate Product Development and Design
Modern AI Solutions
Design AI-driven automation workflows and demo features to non-technical clients using Lucidchart and Figma to map system architecture and align cross-functional teams.
Product Manager
Amal's Boutique
Lead a two-person team using Agile workflow and Git to digitalize a pen-and-paper inventory system, achieving 99% stock accuracy (up from 60%) and uncovering $3K in cost savings.
Product Manager
Wentworth Institute of Technology
Accelerated stakeholder decision timelines by 20% via 150+ surveys, 25+ interviews, and automated Power BI reporting for a university-wide LMS vendor selection.
Technical Support Engineer Co-op
Vestmark, Inc.
Technical bridge for 30+ financial institutions, diagnosing data issues across multi-million-record MSSQL datasets and turning client feedback into prioritized engineering work, re…
Academic Peer Tutor
Success Studio, Wentworth Institute of Technology
Supported student success through 1-on-1 tutoring and skill-based workshops, helping students adopt complex systems and tools with confidence.
Technical Skills
Languages
Databases & Frameworks
Tools
Education
Bachelor of Science in Computer Information Systems
Minor in Computer Science
Wentworth Institute of Technology
Boston, MA
Graduated: Dec 2025
Relevant Coursework